Revenues Team Manager

Temporary Contract

Job Details

Client: London Borough of Haringey
Service Area: Environment & Resident Experience / Revenues & Benefits

Hours: 36 hours per week

Working Pattern:
Hybrid working
Average 1 day per week in the office
Additional office attendance required as and when necessary

Start Date: 01 September 2026
Duration: 12 weeks

Number of Roles: 1

Location

Office Base:
Station Road
London
N22 7TY

Pay

PAYE Rate: £27.81 per hour

Job Overview

London Borough of Haringey is seeking an experienced Revenues Team Manager to lead and manage a team responsible for the billing, collection and enforcement of Council Tax.

The role will involve working closely with the Arrears Team Manager, managing quality and performance, ensuring compliance with statutory legislation, local policies and best practice, and using strong revenues knowledge to maximise income collection while ensuring ethical recovery practices are applied.

The successful candidate will need strong Council Tax, revenues, arrears, enforcement, team management, performance management, statutory compliance, audit, contract management and stakeholder engagement experience.

Important – Please Read Carefully

This is a senior Revenues Team Manager role.

Candidates must have strong technical knowledge of Council Tax billing, collection, recovery and enforcement.

The role requires experience managing a revenues team, improving performance, identifying service risks, resolving training issues, implementing controls and ensuring compliance with statutory legislation, local policies and best practice.

Candidates must also be confident managing external revenues contracts, representing the Council at court or tribunals, deputising for the Revenues Manager and supporting service change, projects and improvement programmes.

Candidates without direct revenues, Council Tax, arrears recovery, enforcement or revenues team management experience are unlikely to be considered.

Key Responsibilities

Lead and manage a team responsible for Council Tax billing, collection and enforcement
Work closely with the Arrears Team Manager
Manage team quality and performance
Ensure compliance with statutory legislation, local policies, procedures and best practice
Use revenues knowledge to maximise income growth
Ensure ethical practices are applied in the recovery of outstanding sums
Identify and resolve areas of concern within Revenues
Resolve training issues and implement controls to reduce repeat issues
Manage people-related matters in line with Council HR policies
Take responsibility for specific projects and programmes
Support work allocated by the Revenues Manager or Senior Management Team
Facilitate change across the service
Support the introduction of new policies, procedures and projects
Manage performance of external revenues contracts
Review work undertaken by external contractors
Provide feedback through regular client meetings
Deputise for the Revenues Manager when required
Provide cover for colleagues within the Revenues service where necessary
Represent the authority at external meetings
Use benchmarking and best practice opportunities to develop the service
Represent the Council at court or tribunals relating to Council Tax, Business Rates or BID Levy
Participate in annual audits for the relevant service area
Ensure audit recommendations are acted upon
Follow health and safety, data protection and other statutory requirements
Promote and implement equal opportunities policies
Use IT systems effectively
Undertake other temporary responsibilities aligned with the purpose and grade of the role

Essential Experience & Skills

Strong technical knowledge of Council Tax
Revenues and Benefits service experience
Experience managing Council Tax billing, collection and enforcement functions
Experience managing arrears or income recovery activity
Experience leading and managing a revenues team
Experience managing quality and performance
Knowledge of statutory revenues legislation
Knowledge of local authority policies, procedures and best practice
Ability to maximise income collection ethically
Experience identifying service risks, training gaps and control weaknesses
Experience implementing improvements and preventing repeat issues
People management experience in line with HR policies
Experience supporting projects, programmes or service change
Experience managing external contracts or contractor performance
Ability to deputise for a senior manager
Experience representing a local authority or service at meetings
Experience with audits and implementing recommendations
Ability to represent the Council at court or tribunals
Knowledge of Council Tax, Business Rates or BID Levy processes
Strong communication and stakeholder management skills
Good IT skills
Understanding of data protection and statutory compliance
Ability to work hybrid and attend the office when required

Desirable

Experience as a Revenues Team Manager or Revenues Manager
Experience working with Council Tax enforcement
Business Rates or BID Levy experience
Experience attending court or tribunals for revenues matters
Experience managing external enforcement or revenues contracts
Experience delivering service improvement within local authority revenues
Experience working closely with an arrears team
Experience supporting income maximisation strategies
Experience within a London borough or local authority revenues service

Additional Information

Interview will be held online.

Candidates should be prepared to demonstrate strong technical knowledge of the subject area and provide detailed examples of experience in similar revenues roles.

Candidate submission deadline is 10 August 2026.

Disclaimer

On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.

I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

Job Reference

OR110095